Privacy Policy

Diamond Heating and Air Conditioning, LLC

Effective Date: January 1, 2026

Diamond Heating and Air Conditioning, LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

* Fill out contact forms on our website

* Request service or schedule an appointment

* Call, email, or communicate with us

* Subscribe to updates or marketing communications

The information we may collect includes:

* Name

* Phone number

* Email address

* Service address

* Any information you include in messages or service requests

We may also automatically collect certain technical information when you visit our website, such as:

* IP address

* Browser type

* Device information

* Pages visited

* Website usage data

2. How We Use Your Information

We use the information we collect for purposes including:

* Scheduling and providing HVAC services

* Responding to inquiries and service requests

* Communicating with customers about appointments

* Improving our website and customer experience

* Sending service updates or promotional communications

* Complying with legal obligations

We will never sell your personal information to third parties.

3. Sharing of Information

We may share your information with trusted service providers when necessary to operate our business, including:

* Website hosting providers

* Customer communication systems

* Payment processing services

* Marketing and analytics platforms

These third parties are required to keep your information secure and only use it for authorized business purposes.

We may also disclose information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. Cookies help us understand how visitors interact with our site so we can improve performance and user experience.

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

5. Data Security

Diamond Heating and Air Conditioning, LLC takes reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

7. Your Privacy Rights

Depending on your location, you may have the right to:

* Request access to your personal information

* Request corrections to inaccurate information

* Request deletion of your personal information

To make a request regarding your information, please contact us using the contact information below.

8. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

Diamond Heating and Air Conditioning, LLC

4642 W Colonial Dr unit d

Orlando, Florida 32808

Phone: (689) 261-6914

Email: [email protected]